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The Art of Directing: How Top Agents Build Trust & Close with Integrity

Masterclass

Khadija El Otmani

Khadija El Otmani

Senior Property Consultant
Partner

Course Duration

1hrs8mins48Secs

Course Level

Advanced

What You'll Learn

How to position yourself as a trusted investment advisor and not just another broker and build long-term client relationships that generate repeat business

Why selecting the best unit at launch is 90% of the job and how to analyze floor plans, layouts, views, and price per square foot to secure it

How to build a high-value referral network through smart networking with introducers like wealth managers, lawyers, and football agents

The importance of due diligence on developers and how studying failed projects and market history can protect both you and your clients

How to set firm boundaries with clients: from exclusive working relationships to protecting your time without losing their trust or respect

Frequently Asked Questions

01

Who is this masterclass for?

This session is for real estate brokers in Dubai at any stage of their career. Khadija shares lessons from over 12 years in the industry — covering everything from how she landed her first high-net-worth client to how she manages a portfolio of over 40 football players and celebrity investors today.

02

Does Khadija only work with luxury properties?

This is a common misconception she addresses directly. Khadija isn't limited to a specific price point — she focuses on investment strategy and capital gain. Her commission model is performance-based: she earns the standard 2% on resale, but her real compensation comes from the returns her clients achieve.

03

What does Khadija look for when choosing a unit to invest in?

She evaluates four key factors: price per square foot relative to the surrounding market, the quality and functionality of the layout, the view, and how many similar units exist in the building. She targets rare, high-demand units with limited competition — which makes reselling significantly easier.

04

What's her approach to following up with clients?

Khadija describes herself as the "least pushy broker ever." She presents a full investment study — pros, cons, risks, and advantages — and then lets the client decide on their own timeline. She believes pushing clients into large financial decisions is counterproductive and that the right clients will come back when they're ready.

05

What advice does she give to new brokers?

Learn the entire market before choosing a niche. Khadija recommends that new brokers master secondary (resale) properties across all areas of Dubai first, treat that as the real foundation of brokerage, and only specialise once they've built broad market knowledge after a year or two — like a "Swiss Army knife" before becoming a specialist.